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Frequently asked questions
Our online boutique
Shipping & Delivery
Shipping and Delivery Policy
We ship all orders via FedEx for reliable and timely delivery. Here's what you need to know:
Carrier: We use FedEx for all shipments.
Delivery Time: All FedEx shipments typically arrive within 3-5 business days. In some cases of delay, delivery may take up to 6 days. Should you encounter any issues with your delivery, rest assured we are standby to resolve them for you.
Tracking: Once your product has been dispatched, a tracking number will be sent to you via email.
Can I cancel or modify my order after it has been placed?
Giovani delivers orders in a timely manner. If you need to cancel or modify your order, please get in touch with our customer care within an hour of ordering it. We will try our best to accommodate your request. Please be aware that we cannot make cancellations for shipped orders.
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